Studio Policies & FAQ

Health & Safety Policies | Updated: August 2022

  • Masks are not mandatory, but are encouraged

  • Plexiglass cubicles are available upon request (please select your preference when registering - thanks)

  • Bubble Duo tickets are available in limited quantities for those who want to sit at a private table with their partner, family member or friend. This includes a $5 discount. For group bookings, please get in touch by email: info@sparklesnsawdust.com and we are happy to accommodate seating, if space is available.

  • Stay Home Policy (please see below for details)

  • Wall mounted hand sanitizer is provided

  • Small class sizes (10 people maximum per workshop)

  • We have air conditioning, with an air purifier for the warmer seasons

  • Supplies is divided up in advance

Stay Home Policy - If you you are unable to attend due to illness, recent exposure or self isolation - please get in touch with us by email (info@sparklesnsawdust.com) prior to the event and we will issue a credit note with a 3 month expiration date. Please note that tickets are non-refundable and all sales are final. No compensation will be provided for anyone who contacts the studio after the event has started or for no-shows.

Arrival Policy - Our workshops are carefully timed and therefore to make sure that everyone get the most of the experience, attendees who arrive more than 5 minutes late are not permitted to participate and therefore will forfeit their ticket. Thank you for your cooperation!

FAQ:

Q. Who are your workshops/classes for?

A. Adults (18+), unless otherwise indicated.

Q. What if I am not creative or have no art experience?


A. No problem! We welcome people from all walks of life and backgrounds. We provide a friendly, welcoming and low-pressure style of teaching.


Q. What do I need to bring with me?

A. Just your fabulous self! All of the supplies/tools are divided up in advance and distributed before you arrive. You are not required to bring a copy of your e-ticket, However please check-in at our front desk upon your arrival - thanks!

If you are attending a painting workshop aprons are always provided. However, please wear clothing that you don't mind getting messy (just in case).

Please note: All of the art and craft supplies/tools provided are for in-studio use only and not to take home.

Registration Policy:

 

Online registration is required in advance, to attend any workshop. All of our in-studio workshops are scheduled through Eventbrite, which is a safe and highly trusted ticketing platform.

 

Walk-ins are not permitted nor is same-day registration - sorry! Workshop registration closes at promptly 11:59 PM the evening before any scheduled workshop. (*some exceptions may apply)

We highly recommend early registration to not only help us prepare, but to also reserve your spot because workshops often sell out in-advance.

 

Cancellation Policy:

 

Sparkles n' Sawdust Studio reserves the right to cancel a class, if our minimum enrollment is not met. In this rare circumstance, you can expect to receive an email notification in advance. A credit note or class transfer will be issued, with no expiration date. Please check your junk mail or "other" folder. just in-case. Please note that if a workshop is cancelled the studio will be closed that day and therefore we will not be available to accept telephone calls or return voice mails. Please send us an email if you have a question and we will get back to you as quick as possible: info@sparklesnsawdust.com - thanks!

Inclement Weather Policy:

 

If we are unable to host a workshop due to inclement weather, you can expect to receive an email notification and a credit note will be provided - with no expiration date. Please check your junk mail folder just incase.


Refund Policy:

 

Due to our studio offering small and personalized workshops, we are no longer able to offer refunds or class credits for missed workshops. However, what we do provide for our guests is an unforgettable experience! *Please read our covid-19 policy above for exceptions - thank you!

The Smoke-free Places Act:

 

By law it is illegal to smoke within 4 meters of windows, air intake vents and entrances to places of employment. The Smoke-free Places Act applies to all combustibles, including tobacco, cannabis, e-cigarettes, and waterpipes. Please do not smoke in front of the building entrance, thank you for your cooperation.

 

Food & Beverage Policy:

 

No outside food or beverages are permitted in the studio, besides water. Non-alcoholic beverages and confectioneries are available for purchasing. 

Scent Policy:

 

We are not a scent free studio, however please be mindful of others who may have scent sensitivities and try to avoid wearing strong scented perfumes or colognes - thank you!

By attending a workshop held by Sparkles n' Sawdust Studio, you agree that you will not reproduce, replicate or redistribute any element of the workshop, materials provided or content in part or full for commercial use.